Returns & refunds

Returning your BabyLions® item is easy

🦁 Returns & Exchanges

You can easily request your return online:

  1. 🔑 Log in to your customer account: Log in here and select the order you wish to return.
  2. 🛒 Select the items you wish to return and state the reason for the return.
  3. ✅ We will confirm your request and you will receive all return information.

💰 Costs & Reimbursement

🚚 The buyer bears the return shipping costs.

💳 Refunds will be issued within 5-7 working days of receiving the goods, using the payment method used for the purchase.

⚠️ If items are used or damaged, we reserve the right to make a reasonable deduction from the refund amount.

🔄 Exchange

Want a different option? ✨ Here's the quickest way:

  1. 📦 Return the item as described above.
  2. 🛍️ Order your desired version directly – it will be reserved for you immediately.
  3. 💵 After receiving your return, we will refund the amount of the first order.

👉 Please initiate returns in your customer account first . For anything else, feel free to contact us 🧡